Shipping & Delivery Policy
Effective date: 1 September 2025
Tapti Events provides services (event planning, decor, coordination, and photography) rather than physical goods. Accordingly, our "shipping" relates to service delivery timelines and any digital deliverables. This policy explains how we fulfil services for bookings made via our website www.tapti-events-planner.storeand our official channels.
1. Service Delivery (On‑site)
- On the confirmed event date, our team and vendors arrive at the venue to set up and deliver services as per your Booking Confirmation.
- Setup/teardown windows are coordinated with the venue. The client must ensure timely venue access, power, and permits.
- Outstation events may include travel time and logistics; any shipping of props is coordinated separately if required.
2. Digital Deliverables
- For photography/video services, previews are typically shared within 3–7 business days.
- Final edited photos/videos are delivered within 2–6 weeks depending on scope, via cloud download links or drives as agreed.
- Where physical media is requested (e.g., printed albums), timelines and courier charges (if any) will be confirmed separately.
3. Address & Coverage
- Primary service location: Eluru and surrounding regions; outstation bookings are accepted subject to feasibility and travel costs.
- Any courier shipments (rare) are sent to the address you provide; please ensure accurate and complete details.
4. Delays & Force Majeure
- Delays can occur due to weather, traffic, venue restrictions, vendor issues, or force majeure events. We strive to keep you informed and minimize impact.
- If an event must be rescheduled due to force majeure, we will follow our Refund & Cancellation Policy and offer a credit/date change where possible.
5. Tracking & Communication
- For digital deliverables, we share download links and timelines via email/WhatsApp.
- For any physical shipments, a courier tracking number will be provided when available.
6. Contact
Email: tapti272@gmail.com
Website: www.tapti-events-planner.store
Address: Eluru, 534001, India